Many small business owners share the same story of starts, stops, and restarts. All the information one needs about starting a business is out there, and yet, it's not always easy to uncover, understand, and leverage. You find yourself trying to learn in SBA, Women's Business Center, and other seminars while being forced to seek clarification and advice on how things really work from a network of fellow business owners. It's a high-adrenaline, exciting, frightening adventure. In three years, three lessons have shaped my approach to consulting.
Start with, or quickly build, a network.
When I struck out on my own in 2005, I had recently returned to my home state of Virginia. Having spent a dozen years building a broad skill set in project management, research, communications, and development, I knew I could help other organizations achieve their goals. But, I soon discovered that around Washington it's about whom you know and not what you know—and not whom you know in other regions. And I didn't understand networking.
I decided to take a short-term position while working on growing the business. When I returned to the full-time world of entrepreneurship, I became a networking diva, tripling my business and developing an increasingly effective network. Word of mouth is the best advertising. Referrals inherently carry the message of quality and results.
Focus, focus, focus.
I had directed an association and worked in the nonprofit sector. Then I discovered other small businesses 
were hungry for our services, especially writing and design, and I began cultivating them. Connecting with the supportive community of local small businesses is energizing. However, I lost focus and found that small-business clients require more personalized services for the same or less revenue.
In addition, the combination of services we provide isn't intuitively understood by the for-profit sector. While the connection between intellectual and creative services is taken for granted in nonprofits and associations, few in business understand how many functions employees in small associations and nonprofits take on regularly. Still, I split the business between intellectual services under the parent company and creative services under a new division. Months later, it was clear that entrepreneurs could not sustain or help grow the firm effectively, and I had significantly changed my business to appeal to that market. I refocused on my target markets and began building a network just as I had among small businesses.
Partner and outsource.
No one can do it all. As one of my clients said, "We are all experts in our own respective industries. Sometimes we attempt to cut costs by becoming an expert in an industry outside of our own … [and] often fall short of the mark … . [My] efforts and time were best spent doing
what I do best." Balancing the work of your business and the management of your business is difficult, especially if you don't know what you're doing. I'm not an accountant, and I finally hired one to help me manage my finances. Hire experts to do these things efficiently.
Likewise, I don't provide services outside of my defined business. For example, I actively avoid media relations. There are people who passionately love this field, and I recruit them as partners. Neither is my expertise in the financial industry; I am not too proud to refer potential clients to a marketer who can run with it. Everyone is happier getting what they want and need. Life is too short to create a job for yourself that you don't even like. This way, I cultivate my networks of associates and clients at the same time.
My most satisfied colleagues follow these same principles: They do what they love, they remain focused on their goals and mission, and they build excellent networks. It's the path to entrepreneurial happiness and freedom.
Written by Gaea L. Honeycutt for Associations Now. Reprinted with permission, copyright August 2008, ASAE & The Center for Association Leadership, Washington, DC.
Gaea Honeycutt
blog@weirdingword.com
Weirding Word®, a division of G.L. Honeycutt Consulting, LLC, is a virtual publication department that provides editing, freelance writing, and publication and web design services.
Copyright 2008 Gaea L. Honeycutt. All rights reserved.
Recent Comments